One More Day Alive

Profit and public responsibility, or at least accountability, are not unrelated. In fact, maybe they are inexorably connected to each other.  But don’t just take my word for it.

The recent backlash over proposed new debit card fees by banks in America is the perfect example. The fact that those banks finally listened to the protestations of their customers is the best news yet for the future of America – and the future of capitalism.

Because the last two years have been a real test for business in America making many wonder if capitalism would survive the backlash of public protests.

But the reality is that outside of a few wacky extremists crying for outright socialism most Americans don’t oppose capitalism or profits. What they are fed up, and rightfully so, is the proliferation of unfettered GREED and the rise of an embarrassingly irresponsible corporate culture of selfishness!

Case in point: the debit card fee fiasco. This all began in September after Bank of America foolishly decided to try to nickel and dime the American public (the same American public who bailed them out with a huge stimulus just a few years ago) by adding a $5-a-month fee to use debit cards. Other banks soon announced they would do the same.

Within a few months there was a huge public outcry from customers with many threatening to leave en masse. All this finally made all the banks including Bank of America reverse their decision.

Now obviously these banks changed their minds because they realized that in this particular situation they stood to lose customers. And that would cost them more profit in the long run than they would make in the short run by adding the fees.

But maybe this is more than just an isolated case. Maybe it means that corporate America is remembering the bottom line of capitalism is not just dollars, but SENSE too – common sense that says that caring about people, about the world around you will improve your profits. That’s because people are more apt to work for and buy from companies that are nice instead of nasty.  It is proven time and time again.

Henry Ford, one of the greatest, and most successful, capitalists in American history – the father of the assembly line – purposely raised his employees’ salaries more than he needed to in order to enable them to buy his cars.  That wasn’t just because he was a nice guy. He knew it would create generations of Ford Customers that would inevitably in the long run earn the company much more than it cost in the short run. But the byproduct of that was he made a whole lot of employees happier and better off too, and he was probably the happier for it as well!

Now I do not think it is government’s responsibility to make these companies act morally. (The exception is when the whole game is rigged for instance in the case of collusion or monopoly.) We need free will and free markets in order for moral decisions to be possible. God does not make us do the right thing, and neither should government.  

I truly believe eventually the people will get tired of being taken advantage of, and they will rise up and make these companies do the right thing with the power of their wallets.

But if everything I have said is true then it begs the question: Why have there been so many short-sighted selfish companies in the last few decades in America? 

The answer is simple – stupidity!  If everyone (the companies, the employees and the consumers) prospers more in the long run, by running a considerate and socially responsible business, then only a fool would do differently.

But thank God some of those fools are beginning to wise up.

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After a decade of unprecedented disasters in America, we can learn a lot about dealing with tough times from a tiny nation with nothing.

Only 700 miles from Florida, but a universe away, 20-foot-deep-ditches are overflowing with tens of thousands of bodies. Images of battered and bruised school girls embracing the lifeless bodies of classmates, mothers falling to their knees and crying out to the heavens, and hospitals, schools, churches and any building left standing filled with the critically injured literally dying for help fill the airwaves, the Internet and the minds and hearts of millions all over of the world.

With the death toll nearing 200,000, the situation in Haiti will soon outgrow the word catastrophe and enter the sphere of apocalypse. Yet for Haiti this isn’t a totally new experience. In 2004, a torrential rain drowned 2,000 people. Only a few months later, Hurricane Jeanne killed 1,900 more and left hundreds of thousands homeless. In 2008 three tropical storms killed close to 800.

However, the 7.0 earthquake that hit last month has clearly been the largest catastrophe Haiti has endured since the 1700s. With little to no infrastructure, the majority of Haitian housing has been demolished, leaving entire families and groups of families living in tents. The injuries have rippled into a cascade of Illness and disease. The Red Cross estimates that if more relief doesn’t come quickly, the death toll could top 250,000. Add to all that a lack of proper sanitation, and an avalanche of yet to be discovered problems threaten to overwhelm Haiti.

A helping hand

While Americans scramble to support their hemispheric neighbors, as well they should, I wonder if we truly appreciate exactly what our inspiring outpouring of love and support can teach us about our own problems.

Our government has rightly dedicated hundreds of millions of dollars to this tiny island nation neighbor. Everyday Americans have pledged hundreds of millions more. We are all calling into telephone banks manned by celebrities who have millions of disposable dollars, and we are doing so from the comfort of our homes on our fully functional cell phones — giving money that, despite our economic woes, we can afford to give. The people of Haiti on the other hand have none of those luxuries or choices right now.

Haiti is the definition of desperation. This is the real meaning of hard times. And yet the Haitians go on — to endure, to persevere, to live.

It is not the end for Haiti, but a new beginning. And it is never the end for any of us, as long as we are living and breathing with the breath and inspiration of the Lord. Isn’t that the message of Job — the good news of our Lord — and the message of Psalms? “Even though I walk through the valley of the shadow of death, I will fear no evil, for you are with me; your rod and your staff, they comfort me.”

Maybe Haiti is our wake up call to stop living in a delusory world where we strive for comfort and ease — instead choosing to cherish the struggle that is life lest we be doomed to eternal ingratitude.

We are all in this together — life, that is — and nobody gets out alive. It’s what we do, why we do it, and how we do it while we are here that counts. Help Haiti, help your neighbors, help your family and friends, and stop wasting time worrying about how much you have or don’t have. After all, I’m pretty sure none of you out there are worse off than our Haitian neighbors.

–Chris Benguhe will donate half of his profits from all copies of “Overcoming Life’s 7 Common Tragedies: Opportunities for Discovering God” sold on Amazon.com through Easter 2010 to Haiti relief.

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Something amazing is happening all around us. As one of the worst economic downturns in history struck this nation last year, the nation has responded not by crumbling under the strain, but by downsizing, reprioritizing and reassessing their values. The results – a nation that saves more, spends less on things they don’t need, while remarkably has continued to give to charity.

That’s amazing and almost too hard to believe, if it weren’t true. And what it says about human nature is nothing less than extraordinary.

Here are the facts. Amidst an economy that saw housing values in many areas drop in half, an unemployment rate that nearly doubled and 54% of human services charities report a rise in human services requests, it was no doubt that people are hurting. We have all felt the hit in one way shape or form.

Yet look at some of these surprising effects.

The Gallup-Healthways Well-Being Index – a Gallup poll that rates how Americans feel about the quality of their lives actually went up since last June.

Another Gallup poll shows that Americans have not only cut back on their expenses because of these tough times, something that you would obviously expect, but that that they have come to terms with their new budgets and aren’t that worried anymore. In other words, they have changed their expectations of what they want and they need.

The study showed that 71% saying they are cutting back on their spending and 88% saying they are watching their spending very closely.

But the result of that is that 78% of Americans now say they have enough money to satisfy their basic needs.

That brings up two points in my slightly twisted reality; one is that the situation is not quite as dire as some would have us believe. But secondly, that Americans have a pretty amazing ability to adapt, especially when they realize what and who is important in their lives. And this crisis has apparently helped us to do that.

And that brings me to my third amazing realization – giving.

Despite all the hardships that occurred over the last year, the total amount of charitable giving in the United States exceeded $300 billion for the second year in a row in 2008, according to Giving USA 2009. Donations reached an estimated $307.65 billion in 2008.

Now admittedly and significantly that was a 2 percent drop over 2007, but considering that the economic climate was reduced by a whole lot more, that’s pretty amazing reorganizing and reprioritizing. A caveat to that number is that religious donations soared to $106.89 billion – an increase of an estimated 5.5 percent.

Now let me throw in one more little interesting study for good measure The latest Gallup Values and Beliefs Poll, conducted annually each May, this year found the number of people who say that the moral values of America are getting better to have increased – in fact it doubled since the beginning of the year.

Christ once said that money was the root to all evil. Discussions of the meaning of that phrase about in theological circles, but generally it is believed to mean that the vicious and unrestrained pursuit of money at all costs lead down the primrose path.

So maybe an economy that forces us to slow down in that pursuit and reevaluat what we ant and need isn’t such a bad thing.

That doenst mean that we shouldn’t keep trying to improve, but that maybe fixing our economy isn’t as necessary as fixing our values.

After all if we all can whether this much of an economic hit and still be ok, maybe are perceptions of what we needed weren’t so clear in the first place.

But maybe they will be a whole lot clearer because of it.

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